Do you provide service in my area? I live 65 miles from Duluth, up the North Shore. I’m not in the immediate Duluth area. What do I need to do to get ready for your service?
Do you offer bulk rates for cleaning more than one system?
Do I have to be home for your service to take place?
We don’t require you to be home. We recommend that you are, because it’s often easier for our technician to explain what he finds in-person to you, rather than over the phone.
My daughter will get home before me. Is that OK?
Our company policy is to not let our technicians enter a home unless the person is 18 or older. This is for the safety and liability of all concerned. Our technician can’t be the “responsible adult.”
What should I do with my pet(s) while you are here?
I have white carpet. How will you keep my home clean?
Do you work weekends?
I’m a tenant and need your services. What should I do?
Please notify your landlord of your need and provide us their contact information. We will OK the work through them. Your landlord may have us arrange the work date with you.
What types of payments do you accept?
Black Goose accepts cash, checks and all major credit cards, including Visa, Master Card, Discover and American Express.