We don’t require you to be home. We recommend that you are, because it’s often easier for our technician to explain what he finds in-person to you, rather than over the phone.
Our company policy is to not let our technicians enter a home unless the person is 18 or older. This is for the safety and liability of all concerned. Our technician can’t be the “responsible adult.”
Please notify your landlord of your need and provide us their contact information. We will OK the work through them. Your landlord may have us arrange the work date with you.
Black Goose accepts cash, checks and all major credit cards, including Visa, Master Card, Discover and American Express.